Shipping Info

All orders are processed Monday through to Friday. For all orders received before 1pm (ACST) on business days, will be dispatched on the same day. As soon as orders have left our warehouse, they are out of Tally Swim’s control. 

SHIPPED BY	DELIVERY TIME	PRICE
Australia Post – Standard	3 – 5 business days	$15
Australia Post – Express	1 – 2 business days	$18
Australia Post – International Standard	4 – 20 business days (depending on your destination)	$22
Australia Post – International Express	3 – 12 business days (depending on your destination)	$37

Free Express Shipping is valid for orders that total over $150 AUD, excluding the cost of shipping and that are being delivered to an Australian shipping address. 

Please note that Tally Swim will not be held responsible for items that are left unattended by your local postal service. Once an item states ‘delivered’ on our tracking system, you must take up any enquiries with Australia Post.

How can I track my order?

Once your order is shipped, we will send you an email including a tracking number. If you have not received this email, please contact the Customer Service Team at hello@tallyswim.com

Customs & Import Fees:

All orders above $1000 AUD will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information.

How can I change or cancel my order?

Unfortunately, we cannot make changes to your order once it has been placed.

If you need to make any changes, please email us at hello@tallyswim.com within 6 hours of placing your order. We will not be able to make any changes beyond this period.